Privacy Policy marimari44 – Our Commitment to Fully Protecting Your Data

This Privacy Policy ("Policy") is published by marimari44 and applies to all users who access or use the marimari44 platform via the marimari44.bet website, mobile app, or any digital channel we operate. This Policy describes our practices regarding the collection, use, disclosure, and protection of your personal data.

Marimari44 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect every player's privacy and are committed to handling the data you entrust to us responsibly, transparently, and securely.

By registering a marimari44 account, using our platform, or continuing to use it after notice of changes to this Policy, you consent to the practices described in this document. If you do not agree, please stop using the platform and contact us to close your account.

Marimari44 collects personal information through two main channels — information you provide directly when interacting with our platform, and information collected automatically through your use of it.

Information you provide directly:

• During Registration: Full name, date of birth, Malaysian phone number, email address, and account password
• During Identity Verification (KYC): MyKad number, images or scans of identity documents, bank account or e-wallet numbers (Touch 'n Go, GrabPay, DuitNow, etc.) for payment method verification
• During Transactions: Deposit and withdrawal details via your chosen payment method (TNG, GrabPay, Boost, ShopeePay, DuitNow, FPX)
• When Contacting Support: The content of your communications with the marimari44 customer support team, including Live Chat session recordings (where applicable)
• Platform Preferences: Account settings, responsible gaming limits you have set yourself, and notification preferences

Information collected automatically:

• IP address and network information
• Device type, operating system, and browser version
• In-platform activity data: pages visited, games played, session duration
• Country/city-level geolocation data (not precise GPS) for compliance and security purposes
• Cookie data and other tracking technologies (see Section 6)

Marimari44 uses collected personal data solely for legitimate purposes necessary for the responsible operation of the platform. We do not use your data for unrelated purposes without your explicit consent.

Purpose of data use:

• Account Management: Creating and managing your marimari44 account, processing registrations, and verifying identity
• Transaction Processing: Securely processes deposits and withdrawals via your preferred Malaysian payment methods
• Security & Fraud Prevention: Detecting and preventing fraud, money laundering, and unauthorised use of the platform
• Customer Support: Responding to enquiries, resolving technical issues, and providing the support you need
• Legal Compliance: Meeting KYC, anti-money laundering (AML), and regulatory reporting obligations
• Platform Improvement: Analysing usage patterns (in aggregate and anonymised form) to improve the interface and overall user experience
• Responsible Gaming: Monitoring gameplay patterns to identify and assist players who may be experiencing gambling-related issues
• Marketing Communications: Sending information about marimari44 promotions and offers – only where you have given explicit consent. You may opt out of marketing communications at any time

Marimari44 does not sell or rent your personal data to any third party. However, in certain limited and legitimate circumstances, we may need to share some of your data with the following parties:

• Payment Processors: Payment service providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX banking institutions need to receive the transaction details required to process your deposits and withdrawals. These providers maintain their own privacy policies and security standards.
• Trusted Service Providers: Third-party technical and operational service providers (such as gaming software providers, cloud hosting services, and cybersecurity tools) that assist us in running the platform. All such third parties are bound by strict confidentiality agreements.
• Legal Authorities: Where required by Malaysian law, court order, or a competent regulatory authority, marimari44 may be obligated to disclose certain information.
• Fraud Prevention: Identity verification or fraud prevention agencies that assist us in verifying member information and preventing unlawful activity.

In all cases of data sharing, we ensure that only information that is strictly necessary is disclosed, and all recipients are bound by data protection obligations equivalent to or stricter than our own.

Data security is an ongoing investment for marimari44, not merely a box to tick. We implement multiple layers of technical and operational protection to safeguard your information:

• 256-bit SSL Encryption: All data communications between your device and marimari44 servers are encrypted using the latest TLS protocol
• Encryption of Stored Data: Sensitive data stored in our databases is encrypted using industry-standard encryption algorithms
• Strict Access Controls: Access to player data is restricted to staff who require it for their specific role, applying the principle of least privilege
• Two-Factor Authentication (2FA): Available and encouraged for all marimari44 member accounts
• Regular Security Audits: Penetration testing and security audits are conducted regularly by independent cybersecurity firms
• 24/7 Monitoring: Our automated threat detection system monitors platform traffic and account activity around the clock
• Incident Response Plan: Clear procedures are in place to address any security breaches promptly and effectively

While we take all reasonable steps to protect your data, no online security system can be guaranteed 100% secure. We therefore encourage you to take your own precautions – use a strong password, enable 2FA, and never share your login credentials.

Marimari44 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.

You can manage or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of the marimari44 platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and global privacy best practices, you have the following rights regarding your personal data held by marimari44:

To exercise any of the rights above, please contact the marimari44 support team via Live Chat or email at support@marimari44.bet. We will process your request within 30 business days.

Marimari44 retains your personal data for as long as it is needed for the purposes stated in this Policy, or as required to fulfil legal obligations, resolve disputes, or enforce our agreements.

• Active Account Data: Retained for as long as your account is active and for 12 months following voluntary account closure
• Financial Records: Retained for 7 years as required by Malaysian financial and tax legislation
• KYC Records: Retained for 5 years after account closure for KYC/AML compliance purposes
• Security Logs: Retained for 90 days for cybersecurity forensic purposes
• Support Communication Data: Retained for 2 years for quality control and reference purposes

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked back to you as an individual.

The marimari44 platform is strictly limited to individuals aged 18 and above. We do not knowingly collect or store personal data from minors.

If we discover that personal data of an individual under 18 has been collected through the registration process, we will immediately delete that information and close the associated account. We also use age verification procedures to help prevent underage registration.

If a parent or guardian believes their child has registered an account with marimari44, please contact us immediately at support@marimari44.bet so that appropriate action can be taken without delay.

Marimari44 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or security enhancements. When material amendments are made, we will:

• Sending a notification to your registered email address at least 14 days before the amendment takes effect
• Displaying a clear notice within the marimari44 platform throughout the notice period
• Update the "Last Updated" date at the top of this document

Continued use of the marimari44 platform after the effective date of any amendment will be considered acceptance of the updated policy. The latest version of this Privacy Policy is always accessible on this page.

If you have any questions, concerns, or requests regarding this Privacy Policy or how marimari44 handles your personal data, please contact us through the following channels:

• Dedicated Privacy Email: support@marimari44.bet (please include "Privacy Enquiry" in the email subject line)
• Live Chat: Available 24/7 at marimari44.bet – select the "Privacy & Personal Data" category
• Response Time: We aim to respond to all privacy enquiries within 3 business days, and to resolve formal requests within 30 business days

We take every privacy enquiry and complaint seriously. Our team responsible for data protection matters will handle your request with care, diligence, and within a reasonable timeframe.